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Overview
This document describes the reward points features found on the Wiesenhof coffee Roastery online store www.wiesenhofcoffees.co.za.

Registered users will have the ability to:

  • Accumulate reward points on selective products purchased from the Wiesenhof Coffee Roastery online store.
  • Exchange accumulated reward points for monetary discounts when submitting online orders.
  • Reward Points are earned on VAT excl. purchases.
  • Reward Points are accumulated, displayed and redeemed on VAT excl. purchases.

Point Ratio Configuration
Users will earn reward points on selective products purchased via the Wiesenhof online webstore. The number of earnable points for each qualifying product will be expressed as a points value.

10 Reward points = ZAR 1.00 excl. VAT. In other words, if 10 points have been accumulated, a user may redeem a R1.00 excl. VAT discount upon checkout through the redemption of those points.

For examlple:
200 Reward points per unit of Mantelli’s Bran Rusks purchased has been allocated.
When a user submits an online order for 1 unit of Mantelli’s Bran Rusks, the user will accumulate 200 reward points for the purchase: R20.00 = 200 points

Viewing Accumulated Points
Once logged in, users will be able to view their accumulated points balance in the following areas:

  • Within the website’s header: Providing a user with a view of their accumulated points balance and value, irrespective of the page they browse.
  • Within the user’s order history:Providing a user with a view of their points earned / redeemed on a per-transactional basis.
  • Within the checkout screen: Providing a user with a view of their accumulated points balance and value, if they wish to redeem their monetary discount in relation thereof.

Viewing Earnable Points
Once logged in, users will be able to view an earnable point value within the following areas:

  • Whilst browsing products: Providing the user with a view of earnable points on a per-product basis.
  • Whilst checking out: Providing the user with a view of earnable points in relation to the products contained within their cart and will be indicated on the checkout screen.

Redeeming Accumulated Points
Post login, users will be able to redeem accumulated points when submitting online orders. This will be facilitated by providing users with the ability to specify the number of points they wish to exchange for a monetary discount when submitting an online order.

Terms and Conditions

  • The Reward Points Program is available to all South African customers of Wiesenhof Coffee Roastery PTY LTD that places an order via the online webstore www.wiesenhofcoffees.co.za
  • The program is not available to customers outside of the South African Borders.
  • To qualify for the Reward Point Program, the order must be placed via the online store.
  • Wiesenhof Coffee Roastery PTY LTD has the right to terminate the Program or to change the Program rules, regulations, benefits, conditions of participation or rewards levels, in whole or in part, at any time, with or without notice, even though changes may affect the value of the Rewards Points already accumulated.
  • Wiesenhof Coffee Roastery PTY LTD has the right to only offer reward points for a selection of the available products for purchase via the online webstore.
  • Wiesenhof Coffee Roastery PTY LTD has the right to amend the reward point allocation for each of the qualifying products from time to time without prior notice.
  • The Wiesenhof Coffee Roastery PTY LTD Rewards Program is maintained for the benefit and participation of its clients only. Only registered customers are eligible for Wiesenhof Coffee Roastery PTY LTD Rewards membership.
  • Rewards points may not be exchanged for cash, assigned, bartered, or transferred, except as set forth herein, and are not transferable upon death, as part of a domestic relations matter, or otherwise by operation of law.
  • A maximum of 100 000 reward points can be accumulated at a given time.
  • All transactions processed where the 100 000 points ceiling has been reached, will forfeit the associated rewards for these transactions.
  • All rewards points are displayed excluding of VAT.
  • The Rand value of points redeemed cannot be greater than the total value of the invoice.
  • Wiesenhof Coffee Roastery PTY LTD reserves the right to discontinue the membership of any Member who uses the Program in a manner inconsistent with these Terms and Conditions.
  • If a sale generating rewards points is returned or cancelled, the points earned will be reversed.
  • Discontinued membership may result in the loss of all earned Rewards Points, benefits, and privileges.

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